Return/Refund & Exchange Policy

Return Policy:

  • No Returns Accepted: Due to the custom nature of the designs offered on Vasstr, all sales are final. We do not accept returns once an order is confirmed.


Refund Policy:

  • No Refunds: All transactions are final, and we do not provide refunds once payment has been processed.


Exchange Policy:

  • No Exchanges Permitted: We do not allow exchanges for items once ordered. This policy helps ensure the value of your unique designs.


Customer Satisfaction:

  • Quality Assurance: While we do not accept returns or offer refunds, we encourage you to maintain high-quality standards to ensure customer satisfaction.

  • Feedback Mechanism: Users can leave feedback about their experience and the quality of the products they receive. This feedback will help future customers make informed decisions.

  • Communication: If a user has concerns about their order, good communication between you and the user can help resolve issues and maintain a positive relationship.